Duck
Hunter
Big Drake located in Petersfield MB. 10 Minutes from one of my old Hot Spots!!
Posts: 441
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Post by Duck on Apr 28, 2013 5:33:39 GMT -5
Thought I would post this just for buyers awareness.
I can not confirm nor deny this experince , something I found on another site and thought I would pass along. I know some people who order from this place as well, they are in Winnipeg and are essentially Cabelas competitor in MB.
I just want anyone who's thinking of purchasing a Mossberg 835 Ulti-mag through Wholesale Sports Online to not do it !!! When you look at it on their site it shows a camouflage version (and no where does it say it's black). So I ordered it and when I got it , it was black. I was one of three people last week alone that ordered one and got a black one as confirmed by the gentleman I talk to on Friday, at Wholesale Sports Online call center.They gave me a big long winded explanation about how its a stock photo and sorry but it is basically my fault that I bought the wrong gun. There was nothing they could do about it . I called back today and they say they have never carried them in stock. I am confused now. A : why would they advertise a shotgun with a picture of a shotgun they actually never sell and B : why is it my fault I got a black one and not a camouflage one ? They said the best they could do was reimburse my shipping cost. This had to be the poorest customer service I have ever experienced . Any helpful hints?
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Post by Beaus_Dad on Apr 28, 2013 8:09:05 GMT -5
Hey- as I have a dealer rep for Mossberg I will forward this to him for his info.
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mark
Hunter
Posts: 278
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Post by mark on Apr 28, 2013 8:42:03 GMT -5
Them saying they never. Carried it is crap I bought one about 6 years ago from them that was max 4. Ordered on line with no trouble. Sounds like a big company not supplying customer support once again.
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blackduckkiller
Hunter
Black Cloud ...Like waterfowl raining from the sky
Posts: 103
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Post by blackduckkiller on Apr 28, 2013 14:34:20 GMT -5
That really sucks dude
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Post by huntingike on Apr 28, 2013 17:57:46 GMT -5
have seen a few horror stories about their customer service , makes me not real keen to place any kind of an order there .
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